Frequently Asked Questions

1. What is Drapery Partner?

Drapery Partner is a private label and white label drapery solution for designers, retailers, and entrepreneurs who want to launch their own curtain brand without investing in inventory or production facilities.

2. Do you offer custom sizes?

Yes. All curtains are custom-made to your exact measurements, with extra-wide and extra-long options available for large projects.

3. What is the minimum order quantity (MOQ)?

There is no strict MOQ for starting orders. We offer starter kits with low entry quantities, perfect for testing your market before scaling up.

4. How long does production and shipping take?

Production time is typically 2–5 business days. Shipping times vary by destination, but most international orders are delivered via DHL Express within 3–7 business days.

5. Do you provide fire-retardant fabrics?

Yes. We can supply curtains that meet international fire safety standards such as NFPA 701 (USA) and BS 5867 Part 2 (UK). Please request this option when ordering.

6. Can I use my own branding?

Yes. We provide white-label and private label options, including branded packaging, labels, and marketing materials for your curtain line.

7. Do you ship internationally?

Yes. We ship worldwide with tracked delivery. Customs clearance support and commercial invoices are provided for all shipments.

8. How can I place an order?

After becoming a Drapery Partner, you’ll get access to our online ordering portal where you can select fabrics, input custom sizes, and confirm shipping details.

9. What payment methods do you accept?

We accept bank transfer, major credit cards, and PayPal. For wholesale partners, payment terms can be discussed based on order volume.

10. Can I return or exchange products?

Because all curtains are made to order, returns are generally not accepted unless there is a manufacturing defect. In such cases, replacements will be provided at no extra cost.